Bano ke ("the Game", "we", "us", or "our") is a mobile marble game published under the package name com.banoke.game. This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices available to players.
This policy is intended for the Google Play Store listing and for display or linking inside the Game.
1. Age Requirement
Bano ke is intended for players who are at least 13 years old. Players under 18 should use the Game only with permission from a parent or legal guardian.
We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it as soon as reasonably possible. A parent or guardian may contact us using the contact details below to request deletion.
2. Information We Collect
We may collect the following information when you use the Game:
- Player profile information: player name, player age, player login ID, selected display name, and profile status.
- Gameplay information: coins, gold balance, unlocks, selected marbles, trails, banners, match results, rankings, leaderboard records, room activity, and other progress data.
- Multiplayer and online service data: room codes, public/private room state, connection status, chat or event-related gameplay messages if enabled, timestamps, and server activity needed to run online play.
- Purchase and support payment information: Google Play product ID, purchase token or purchase reference, order ID, purchase time, payment purpose, item received, and payment status. We do not collect or store your full card number, bank account details, or Google Play password.
- Device and technical information: app version, device/platform type, IP address, network connection information, crash or error logs, server logs, security logs, and diagnostic information needed to operate and protect the Game.
- Terms and consent records: whether you accepted the Terms and Conditions, age requirement notice, and payment/support terms.
- Admin and support information: if you contact us, we may collect your message, contact details, and any information you choose to provide.
The Game does not intentionally collect precise location, contacts, SMS, call logs, photos, videos, calendar data, or health data.
3. How We Use Information
We use the information we collect to:
- Create and manage player profiles.
- Check that player names are unique.
- Save progress, coins, gold, unlocks, rankings, and leaderboard information.
- Enable online multiplayer, rooms, events, and game dashboard features.
- Process Google Play Billing purchases and support payments.
- Detect duplicate, failed, refunded, or suspicious transactions.
- Prevent fraud, cheating, abuse, and unauthorized access.
- Maintain server security and diagnose technical problems.
- Improve gameplay, balance, stability, and player experience.
- Show game events, announcements, and updates.
- Respond to support requests.
- Comply with legal, tax, accounting, platform, and Google Play requirements.
4. Google Play Billing
Bano ke uses Google Play Billing for in-app purchases and support payments. Payments are processed by Google Play. We receive limited purchase confirmation data from Google Play, such as product ID, order ID, purchase token, and purchase status, so that we can confirm the transaction and deliver the purchased item or record the support payment.
Google's use of payment data is governed by Google's own policies, including the Google Privacy Policy.
5. Sharing of Information
We do not sell player personal information.
We may share information only in the following situations:
- With service providers that help us operate the Game, such as hosting providers, database providers, analytics or diagnostic services if added, and payment platform services.
- With Google Play and related Google services for billing, app distribution, security, fraud prevention, and platform compliance.
- With law enforcement, regulators, courts, or other authorities if required by law or to protect rights, safety, and security.
- With a successor organization if the Game or its assets are transferred, merged, or sold.
- With other players only where the Game feature requires it, such as display names, rankings, room status, leaderboard entries, or public event activity.
6. Online Multiplayer, Leaderboards, and Public Features
If you use online multiplayer, leaderboards, rooms, or events, your player name, ranking, match information, room activity, and game-related status may be visible to other players or to administrators through the dashboard.
Do not use your real full name, phone number, email address, home address, school name, or other sensitive personal information as your player name.
7. Data Storage and Security
We store game data on our servers and/or hosting providers. We use reasonable technical and organizational measures to protect data against unauthorized access, loss, misuse, or alteration.
No internet service is completely secure. We cannot guarantee absolute security, but we work to keep the Game and server systems protected.
8. Data Retention
We keep information for as long as needed to provide the Game, maintain player progress, resolve disputes, prevent fraud or cheating, comply with legal obligations, and support business records.
We may keep purchase records, support records, security logs, and transaction history for longer where needed for legal, tax, accounting, refund, anti-fraud, or Google Play compliance reasons.
9. Data Deletion Requests
You may request deletion of your player profile and related personal information by contacting us using the contact details below.
When requesting deletion, include your player name and any player login ID shown in the Game so we can find the correct account. We may need to keep some records where required for legal, security, anti-fraud, accounting, dispute, or Google Play transaction reasons.
10. Permissions
Bano ke may request or use the following Android permissions:
- Internet access: required for online multiplayer, events, leaderboards, profile registration, server communication, and Google Play Billing.
- Notifications: may be used if enabled in a future or current build to show game updates, event reminders, or service notices.
- Microphone: the Game does not currently need microphone access for normal gameplay. If a build includes this permission by mistake, it should be removed before release unless a voice feature is added and clearly disclosed.
The Game does not require camera, contacts, SMS, call log, or precise location permissions for normal gameplay.
11. International Data Transfers
Your information may be processed and stored in countries other than your country of residence, depending on where our hosting providers, Google services, and other service providers operate. These countries may have different data protection laws from your country.
12. Your Choices and Rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information. You may also have the right to complain to a data protection authority.
To exercise these rights, contact us using the contact details below.
13. Third-Party Services
Bano ke may use third-party services that process data under their own policies, including:
- Google Play and Google Play Billing
- Google Play Console and Android platform services
- Server hosting and database providers
- Diagnostic, analytics, or crash reporting providers if added in future builds
We recommend reviewing Google's Privacy Policy for information about how Google handles data.
14. Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the effective date above. Continued use of the Game after the updated policy becomes available means you accept the updated policy, where allowed by law.